Privacy Policy

Privacy Policy for The Radiant Idea When you use The Radiant Idea, you trust us with your personal data. We are committed to maintaining this trust. It begins with helping you understand our privacy practices. This privacy policy outlines The Radiant Ideas rules regarding the collection, use, and disclosure of personal data when using our service and the choices regarding that data from users of both the website and the application available for free on Apple Store and Google Play.

Effective Date: November 16, 2024 Scope This notice applies to The Radiant Idea service users anywhere in Saudi Arabia, including users of The Radiant Idea applications, websites, features, or other services. We use your data to provide and improve the service. By using the service, you agree to grant The Radiant Idea the right to collect and use information according to this policy. Unless otherwise specified in this privacy policy, terms used have the same meanings as in our Terms and Conditions. Data Categories and Uses User-Provided Data User Profile: We collect data when users create or update their The Radiant Idea accounts. This may include name, email, phone number, login name, password, address, payment or banking information (including relevant payment verification information), and date of birth. Demographic Data: We may collect demographic data about users, including through user surveys. User Content: We collect information users submit when contacting The Radiant Idea customer support, providing ratings, greetings, or complaints. This may include notes, photographs, or other recordings collected by users.

Generated During Service Use Location Data: We collect precise or approximate location data from users mobile devices if enabled by the user. Transaction Information: We collect transaction information related to service use, including type of services requested or provided, order details, delivery information, date and time of service, amount charged, distance traveled, and payment method. Usage Data: We collect data about how users interact with our services, including access dates and times, app features or pages viewed, app crashes, and other system activity. Device Data: We may collect data about devices used to access our services, including device models, IP addresses, operating systems, versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data. How We Use Personal Data The Radiant Idea Organization uses data for several purposes: Improving user service Enhancing personal user experience Improving website and application Sending periodic email updates Enabling accessibility features Conducting internal operations Legal proceedings and requirements Cookie Usage and Data We currently do not use cookies, but if we do in the future, it will be to improve website user experience. Data Sharing and Disclosure The Radiant Idea may share user personal data other than as described in this notice only if we notify users and they consent to the sharing. Information Security We use globally approved secure methods for collecting, storing, and analyzing data to prevent unauthorized access, modification, destruction, or disclosure.

Privacy Policy Modifications The Radiant Idea International Company reserves the right to modify this privacy policy at any time as needed, and the date will be updated for the latest modification at the bottom of this page. Agreement to Terms By using The Radiant Idea website and application, you agree to these terms. If you disagree, you may stop using the website and application. Contact Us For questions or suggestions about our privacy policy, please contact us through www.theradiantidea.net or at: King Abdullah Road intersection with Abu Bakr Al-Siddiq, Tharwah Building. Phone: +966 800 124 1220 (This page was updated on November 16, 2024)